Refunds & returns

Products must be returned in the same conditions in which they were delivered within 14 days from the delivery to the Customer. The Customer must therefore ensure that the Products are intact and complete, that they have never been used, worn or damaged in any way, and returned in their original packaging, equipped with all the labels they were received with. In case a Product was provided with a security tag, the return of this Product will not be accepted if the original security tag has been removed, broken or Angelos Bratis reserves the right to reject the return of such Products that should result to have been damaged, deteriorated, stained or appear to be in a condition that unequivocally shows that they have been used for purposes other than for those verifications by the Customer strictly necessary to ascertain the nature and features of the Product purchased. In the event the return is rejected, Angelos Bratis shall send a specific notice to the Customer and shall consequently not proceed to accepting the exchange of such product, reserving as well the right to claim compensation for any damage attributable to the Customer’s behaviour.

In the event the customer is not satisfied with his/her product order, a refund is not available. The customer can either exchange the product ordered with which he/she is not pleased with another product or the same product ordered in different color or size. If the value of the product selected is lower than the value of the product initially ordered, an amount will be credited for the next purchase of the customer from our online store (It must be until 30 calendar days from the day of the delivery).

The shipment costs for any return and exchanges are covered by the Customer and proceed with TNT courier (official partner of Angelos Bratis).
The return of Products under this section is only permitted in respect of purchases made on the Website.